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King Cart Testimonials


Byterunner Technologies:

I have been running my on-line store for many years, and have gone through a few web carts.  None of the previous webcarts I tried hold a stick to King Cart.

The previous webcarts I installed were difficult and confusing to set up and were hard to maintain.  King Cart on the other hand was a breeze to install, and is a breeze to add new products, modify products, etc.

My favorite feature about King Cart is the real-time shipping calculations and time in transit page for UPS and the Postal Service.  I've never seen any other webcart that provides the shipping rates and time in transit all on one screen for the customer to choose from.  It makes deciding which shipping option to use a breeze.  Another thing that I really like is the real-time international rate quotes.  I get a lot of overseas orders, and I used to have to email the customer the various shipping options and wait for their response on which one they wanted to use.  King Cart, on the other hand, even works great for figuring the shipping options on overseas orders, so this is not longer a headache.

Another really cool feature that King Cart offers is the private, username/password protected area.  I use this area to allow my resellers to log in and view their prices on items and place orders on-line with their special pricing.  I don't know of any other webcart that allows you to do this.

To sum it up, I can't think of any features that I would like King Cart to have that it doesn't.  It covers the spectrum of what all the other webcarts offer with some cool features that only King Cart offers.

Sean Dudley, President of Byte Runner Technologies

Gift N Gadget

I would like to take this time to thank you for offering such a FANTASTIC service.

I've tried several other carts that you either had to be a programmer to use or you were limited to just a few products with no control as to what and when. I wanted control of my products and how many items I could offer. I was sure I was going to have to settle for less than I wanted.

Then, very skeptically, I found and tried KingCart. What a surprise! Your service actually offers more than expected. The shipping choices are unsurpassed. The pricing options are an outstanding plus because I offer wholesale prices to dealers. With the password protected Dealer option they can order on-line also. The discount option is one I will use all the time. The list goes on. Anything I've wanted you've 'customized' to fit my needs. You've made editing everything a breeze. You've also taken the time to answer all my questions and explain how everything works.

I now have a shopping cart that offers over 3000 items on-line. This would not have been possible for me if I had not found KingCart. I highly recommend KingCart to anyone seeking the services they offer. They do what they offer.

Lesley Addington, Owner Gift N' Gadget-etc.

Hand Dyed Fibers

I've been selling from a free commercial web site for about a year and a half now and had really outgrown it. I needed a secure set up with a shopping cart, that would enable me to process credit cards. After searching around, I found another free commercial web site, and field tested my site there, but after only 2 weeks it was very apparent that it was SLOW - and that slowness made it very buggy. After 5 customer complaints and many abandoned shopping carts on a holiday weekend with no response to frantic customer support requests I went looking in earnest for a web site host.

There are SO many options! I spent hours researching web sites, web sites with carts, web sites with seperate carts, with credit card processing with gateways, with seperate gateways - I felt like I was in some kind of never-never land. Moreover I LOVED the look and feel of my site. I sell hand dyed fibers and needed tiered pages with thumbnails that would show as large pictures when clicked on. And to lastly complicate things - I didn't have an unlimited budget to spend to get it all. After literally hours, I stumbled across King Cart systems - I couldn't believe that it had everything I needed in one place. A cart with every feature known to man, a place to store pictures, credit card processing posibilities, and a flat rate per order payment system! This seemed too good to be true - so after reading the fine print about a thousand times I wrote Marshall and asked him my big question - If I went with him would my site still look like it did?! He assured me that he certainly would do his best. An email response FAST - and this on a holiday weekend from someone I wasn't even a customer of yet!

I had more questions than he could possibly answer in email - so he arranged a phone call, answered all my questions - and reminded me that if I didn't like it nothing was lost. So I plunged.

Together we went through tiered pages, table closing scripts for my clumsy html statements, gateways - but Marshall was with me every single step of the way. He imported almost 100 discrete products with a csv table and option scripts for half of them and inventory control for the other half just to further complicate it. He tested it all first with a test store just to make sure I really liked it - the look, the feel - could everything I needed even be done? We rewrote headers, product import statements, javascripts, added special shipping billing features, and since I wanted it to work FAST he set up a database to call the products up instead of having seperate product page calls.

On Tuesday afternoon, I was able to announce the opening of a web site that I only contacted him about on Sunday afternoon!!!!

This type of customer support is amazing to me. The individualized treatment and specialized help that I required would have cost me thousands from anyone else - if I could even get it (I'm still waiting for a response to the email I sent to my last site 5 days ago!!!!!!). The few minor bugs were worked out by Marshall in record time (even when they were my operator error!!). Considering the amount of specialized features I needed to get up and running, it really shows how responsive and flexible Marshall's sytem (and support) is.

Above all and most important - customer reviews have been rave. They're amazed at the response and speed of the site and how snappy the whole thing looks. And when it comes down to it all, we sell when we look good. Thank you Marshall for making me look my best.

Vikki http://www.king-cart.com/cgi-bin/cart.cgi?store=hand-dyedfibers

 

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